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Discussion topic: Postcode not recognised

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This message was authored by Michelleoj This message was authored by: Michelleoj

Postcode not recognised

Just joined sky.  Setting up the app on my phone and my postcode not being accepted (recognised)

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This message was authored by Hunter2660 This message was authored by: Hunter2660

Re: Postcode not recognised

Have you put the postcode in correctly. ie have you used a 0 instead of a O,  that type of mistake.

Michelleoj
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This message was authored by Michelleoj This message was authored by: Michelleoj

Re: Postcode not recognised

There's no 0 or any letter/number that could be confused.

 

i have also tried in caps and lower case and I have tried with and without a gap.  Tried several times and no change, same message but thank you

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