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Discussion topic: Poor sound quality on Sky Stream

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Avatar for wildorchid
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This message was authored by: wildorchid

Message posted on ‎27 Feb 2026 04:49 PM

Poor sound quality on Sky Stream

I have very poor sound quality on Sky Stream;  there is a constant echo and the tone is very strident.  Sometimes it is unwatchable.  Does anyone else have this problem and know how to fix it?

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎27 Feb 2026 05:14 PM

Re: Poor sound quality on Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

First try changing to other sound settings on your puck as described in this Sky help article;

 

https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-strea...

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