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Discussion topic: Poor picture with live tv pixels freezing
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This message was authored by: Welder23
Message posted on 10 Nov 2024 10:47 AM
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Poor picture with live tv pixels freezing
Live tv freezing and pixels on the screen.
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This message was authored by: Jporch316
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Nov 2024 11:56 AM
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Re: Poor picture with live tv pixels freezing
@Welder23 wrote:
Live tv freezing and pixels on the screen.
Try a reboot by pulling the plug for a few minutes
if the issue still persists then it maybe a poor wifi or slow internet issue
you can check the speed arriving at your device by opening the native Netflix app - scrolling down to get help and running the network check
you need ideally over 30mbs consistently to run stream
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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: Welder23
Message posted on 10 Nov 2024 12:45 PM
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Re: Poor picture with live tv pixels freezing
Thanks for your reply I will try that when I get home. Regards Nigel
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