Paramount + log in

[Lycx]

All of a sudden im asked to log into paramount +. The app screen says welcome back to my daughters email address as the sky account holder. She isn't. When I log in with my details it brings the same page with my email address but its in German. It takes me to the subscription page, shows that paramount + is included in my sky package but will only let me move on if I upgrade. Anyone any ideas why?  

[Danz994]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141