Paramount Plus Not working

[Samzac]

I have Sky cinema so get Paramount Plus with the package.

When clicking on the app it shows me as signed in so i click on the get paramount plus button.

That takes me to a screen that tells me I have paramoint plus and to click on the app to operate.

Thus it's a never ending circle between the two screens.

I've done the switch on/off etc. Refreshed all my apps but can't get it.

It was working until a few eeks ago but suddenly this problem has occured.

Any ideas?

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[lettice]

@Samzac 

Sounds an odd one, think this is best dealt with thriughh the Sky community  messaging team.

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/forums/replypage/board-id/sky-stream/message-id/49671