Discussion topic: Over paying
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Message posted on 07 Aug 2025 11:03 AM
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Over paying
I was wondering why I'm paying £35 a month for 2 pucks but when I applied for them they quoted lower a month
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Message posted on 07 Aug 2025 11:32 AM
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Re: Over paying
I'm a bit confused. It's a one-off payment for a Puck. The only monthly payment is for the Whole Home subscription.
Message posted on 07 Aug 2025 11:35 AM
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Re: Over paying
@deggsyuk wrote:I was wondering why I'm paying £35 a month for 2 pucks but when I applied for them they quoted lower a month
It'll depend on your streaming subscription. Do you have Ultimate TV or Essential TV? Are you on a 2 year or a 31 day rolling contract? You will be paying for a Whole Home subscription too in order to have the service on 2 pucks.
What were you quoted?
Message posted on 07 Aug 2025 12:55 PM
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Re: Over paying
I've got just the basic package originally they sent me 3 pucks when I ordered just 2 so I sent one back
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