Discussion topic: Not tv signal

This message was authored by: JMcG56 · ‎12 Jan 2024

Phone working but no tv signal not even terrestrial. Had rebooted router numerous times. Pls help!

This message was authored by: Jones_The_Cat · ‎12 Jan 2024

@JMcG56 wrote:
Phone working but no tv signal not even terrestrial. Had rebooted router numerous times. Pls help!

Have you rebooted the puck? Turn it off at the wall for at least a minute then power it back on and see if that helps.

This message was authored by: MarkGoldsmith · ‎12 Jan 2024

@JMcG56 wrote:
Phone working but no tv signal not even terrestrial. Had rebooted router numerous times. Pls help!

By terrestrial are you referring to the likes of BBC 1, ITV etc as live channels via your Sky Stream Puck?

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

All Replies