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Discussion topic: Not received my puck yet

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This message was authored by: PITTSVIEW

Not received my puck yet

Iv received my router, have been live since the 2nd of this month but still not received my sky streaming puck, have contacted sky already but no update or email to say about it being dispatched 

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This message was authored by: MarkGoldsmith

Re: Not received my puck yet

Posted by a Superuser, not a Sky employee. Find out more

@PITTSVIEW wrote:

Iv received my router, have been live since the 2nd of this month but still not received my sky streaming puck, have contacted sky already but no update or email to say about it being dispatched 


@PITTSVIEW what does it say at sky.com/ordertracking ? Does it just say awaiting dispatch for the Stream puck? Also what did Sky say when you contacted them about it?

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