Discussion topic: No sound or picture.

This message was authored by: Gillgiles · ‎14 Feb 2025

Started with no picture, now neither picture or sound. Tried all the obvious stuff but nothing.

This message was authored by: AndrewF_UK · ‎14 Feb 2025

Can you provide a bit more info please?

Are you able to see the Sky menus?

Is this happening on live TV or does it happen on apps too?

Is this a device that has worked before, or is it a new device?

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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.

Discussion topic: No sound or picture.

No sound or picture.

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Re: No sound or picture.

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