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Discussion topic: No Movie channels

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This message was authored by: NiamhJG

No Movie channels

Set up my Sky Stream puc yesterday. I now have no access to the movie channels. Any advice? Also, is there a record option like on the old remote? I cant see it
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This message was authored by: GD1

Re: No Movie channels

Posted by a Superuser, not a Sky employee. Find out more

@NiamhJG  Movie channels should be on the EPG, also Stream does not record, you add items to the playlist.

 

See help guide here https://www.sky.com/help/home/sky-tv/sky-tv-stream/using-sky-stream/using-sky-glass-playlist/article...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: No Movie channels

Posted by a Superuser, not a Sky employee. Find out more

@NiamhJG wrote:

 I now have no access to the movie channels.


Some channels available on the satellite platforms are not carried on Stream: one frequently mentioned here is Talking Pictures.  TCM no longer operates in the UK and RoI on any platform.

 

https://www.sky.com/help/articles/tv-channel-list-sky-glass 

 

Obviously Sky Cinema requires a subscription add-on.  Without that, you should see the Great! channels, Movies24 and Film 4.

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Jporch316

Re: No Movie channels

Posted by a Superuser, not a Sky employee. Find out more

@NiamhJG 

If you recently added sky cinema package then pull the plug for a few minutes which should update your services 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: Exiled-in-HH

Re: No Movie channels

Rebooting Sky Pucks is a standard practice ... Sky Stream subscribers need employ regularly😉

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