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Discussion topic: New stream service
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This message was authored by: FraserB
Message posted on 17 Apr 2025 01:10 PM
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New stream service
I have just installed the new sky stream boxes onto the TV in the lounge and the TV in the kitchen. The television in the kitchen when on the old q box required a sky booster wi fi box. This was set up by the sky engineer. Now on the new sky broadband service and router the booster wi fi box is not helping the TV in the kitchen and we have freezing pictures and buffering. How can I get this fixed?
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 17 Apr 2025 06:10 PM
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Re: New stream service
Unlike with Sky Q, Sky doesn't loan boosters to solve Sky Stream issues: it's essentially left to users to resolve such issues.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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