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Discussion topic: New stream service

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This message was authored by: FraserB

New stream service

I have just installed the new sky stream boxes onto the TV in the lounge and the TV in the kitchen. The television in the kitchen when on the old q box required a sky booster wi fi box. This was set up by the sky engineer. Now on the new sky broadband service and router the booster wi fi box is not helping the TV in the kitchen and we have freezing pictures and buffering. How can I get this fixed?

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This message was authored by: TimmyBGood

Re: New stream service

Posted by a Superuser, not a Sky employee. Find out more

@FraserB 

 

Unlike with Sky Q, Sky doesn't loan boosters to solve Sky Stream issues: it's essentially left to users to resolve such issues.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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