New installation - remote control query

[Andrew34341]

I have a new Sky installation booked via USwitch.  I have had a Sky Stream Puck today which included one remote control.  I have three TV's and my question is how or when do I receive the additional remote controls?  I tried the Sky Chatbot without success.

[Anonymous]

@Andrew34341 Have you only ordered one puck? If you have three TV's you will need a puck for each and a Whole Home subscription. 

[Mark39]

Your Sky Puck connects to one tv, so only one remote is required.

If you've ordered 3 Pucks - one for each TV - you'll be sent 3 remotes.

[Andrew343411]

Thank you for the clarification, I understand now.  I am new to Sky and that was not explained to me by USwitch.

[Anonymous]

@Andrew343411 You can order more Stream pucks from Sky but I believe each will cost you £39.99. Then you have another extra £8-£10 per month for a Whole Home subscription.