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Discussion topic: New box setting.

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This message was authored by Mazher1 This message was authored by: Mazher1

New box setting.

I am setting new sky box but when he ask pin last 4 digit of my mobile no, i entered but nothing. Attempt remain 0 as wel.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: New box setting.

Posted by a Superuser, not a Sky employee. Find out more

@Mazher1 

PIN number for a Sky Q box is usually the last four digits of your viewing card number unless you've changed it.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by oldfella This message was authored by: oldfella

Re: New box setting.

Posted by a Superuser, not a Sky employee. Find out more

@Mazher1 wrote:

I am setting new sky box but when he ask pin last 4 digit of my mobile no, i entered but nothing. Attempt remain 0 as wel.


Hi @Mazher1 

Default Q pin is the last 4 digits of your Sky viewing card if you haven't changed it.

Mazher1
Topic Author
This message was authored by Mazher1 This message was authored by: Mazher1

Re: New box setting.

There is no card, and sky told me ut will last 4 digit of my mobile no. My box is sky stream.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: New box setting.

Posted by a Superuser, not a Sky employee. Find out more

@Mazher1 

In that case I've moved your post to the correct board. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: New box setting.

Posted by a Superuser, not a Sky employee. Find out more

@Mazher1 You must be using the last 4 numbers of your phone number registered to your Sky account.  Maybe you have changed your phone number since registering with Sky or maybe they have a typo on your number.  You can check this by going to www.sky.com and logging into your My Sky account.  After signing in click the small head and shoulders icon on the top right and then select my details from the new menu.  Next select manage account info and you will see the registered phone number. 

 

I hope this helps.

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