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Discussion topic: Netflix app automatically launching on Stream?

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This message was authored by: mancsmark

Netflix app automatically launching on Stream?

Is there a way to stop this behaviour? If I search for something using voice control that is on Netflix (e.g. Stranger Things) it automatically launches my Netflix app and takes me away from the Sky interface. 

 

Often I just want to read the synopsis or add something to my playlist, I don't want it to automatically launch the program.

 

It doesn't seem to do this with HBO, Paramount+, Disney etc?

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Sky Stream Ultimate TV / Sky Cinema
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This message was authored by: Stephen+Mourton

Re: Netflix app automatically launching on Stream?

Posted by a Superuser, not a Sky employee. Find out more

You make a good point @mancsmark.  The same thing happens to me and I would be interested if it happens to others as well.  The way I get around it is to use voice mail to look for a cast member, in this case Billy Bobby Brown.  That way the program can be selected to add to your Playlist or give you a program synopsis.  As you say it only seems to happen with Netflix and should be sorted. 

This message was authored by: MarkGoldsmith

Re: Netflix app automatically launching on Stream?

Posted by a Superuser, not a Sky employee. Find out more

Thats just the way the platform works for Netflix shows, when you voice search a Netflix show it automatically opens the show page within the Netflix app. If you want to add a Netflix show to your playlist, the best way i've found of doing this is doing a text based search as then you can highlight the show and press the + button on your remote.

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