Netflix and Disney plus

[Kelly65057]

My Netflix and Disney plus are both down on sky stream but everything else seems to be fine?

[Jporch316]

@Kelly65057 

Are you getting any error messages ? 

have you tried pulling the plug on your glass / stream for a few minutes ?

[Addie15]

Hi there, Kelly65057. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Tommy92]

• Im Pulling the plug nearly every day this needs sorting .not fit for consumer 

[Jporch316]

@Tommy92 

you shouldn't need to be pulling the plug every day 

what kind of issues are you experiencing?

[bydandie]

---

@Tommy92 wrote:

• Im Pulling the plug nearly every day this needs sorting .not fit for consumer 

---

Have you raised a complaint? 😀