Netflix account

[Jono13]

Due to personal reasons my partner and I have separated and now living apart.

I have a Netflix account linked to her sky glass tv how do I remove her so we are both having are own accounts 

And i think im paying through sky for my Netflix and to Netflix as well

[mikealanr · Accepted solution]

Hi @Jono13 

You need to contact netflix and ask them to unlink the account. See: I’m being asked to confirm my Netflix Household | Sky Help | Sky.com | Sky Help | Sky.com

How to unlink a Netflix account

You’ll need:

• The email address of the Netflix account wrongly linked to your Sky TV.
• The email address of the Netflix account you want to link to your Sky TV instead.

Don’t have your own Netflix account? You can create one online.

Then you’ll need to contact Netflix and let them know which account you want to unlink, and the new account you want to link instead.

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Sky only deal with the billing not credential management.

MikeAlanR