0

Discussion topic: My tv keeps freezing or going off altogether

Reply
This message was authored by Mick71 This message was authored by: Mick71

My tv keeps freezing or going off altogether

New customer with skystream 

Reply

All Replies

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: My tv keeps freezing or going off altogether

Posted by a Superuser, not a Sky employee. Find out more

@Mick71 sounds like your network connectivity isn't stable enough. Are you using Wifi? If so i'd highly recommended switching to ethernet and then disabling WIFI in the Stream Network settings.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion