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Discussion topic: My stream doesn’t work on my lounge tv

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This message was authored by Kate12345- This message was authored by: Kate12345-

My stream doesn’t work on my lounge tv

Hi I have just moved I have sky glass and sky stream my wire out the broadband into the stream box is not long enough to fit do you know what I can do because I havnt managed to get the sky working in my living room or child bedroom but the sky glass tv is working with the broadband 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: My stream doesn’t work on my lounge tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kate12345- 

 

What is your internet speed and WiFi signal like? You can run the pucks off wireless if you have good enough signal.

 

To connect to new router you will need to reset your connection: https://www.sky.com/help/articles/sky-glass-no-wifi-connection-osm

 

Alternatively if you want to use ethernet, you can buy some network home plugs this allows you to use the wiring in your home to transmit data. Something like https://amzn.eu/d/b3KhDdH.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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