Discussion topic: My sky stream is not working
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Message posted on 14 Jun 2024 12:35 PM
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My sky stream is not working
I've been trying to get my sky stream to work but it still keeps on saying that I need to up date my account.
and also how do I restart the sky stream.
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Message posted on 14 Jun 2024 02:39 PM
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Re: My sky stream is not working
If your device is on software version QS28:
1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.
Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.
If you don't have software version QS28 yet, then to reboot the device you need to turn it off at the plug for 2 minutes.
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