Discussion topic: My sky puck says please wait for your program to load

This message was authored by: Dj109 · ‎27 Dec 2023

My internet is connected via wifi, sky tv home page loads ok, but any program I try and watch, the screen goes black and it says 'please wait for your program to load' then it doesn't load atall

This message was authored by: Fothergill1 · ‎27 Dec 2023

@Dj109 Have you tried rebooting your puck? If not give it a try by switching it off at the plug socket and waiting a minute before switching it on again. It will take about a minute to reboot.

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This message was authored by: MarkGoldsmith · ‎27 Dec 2023

If the reboot doesn't work I'd suggest disabling the WiFi in the settings and using an Ethernet cable instead and see if that improves things.

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Discussion topic: My sky puck says please wait for your program to load

My sky puck says please wait for your program to load

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Re: My sky puck says please wait for your program to load

Re: My sky puck says please wait for your program to load

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