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Discussion topic: My puck keeps freezing then turns off

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This message was authored by Ronniesmummy This message was authored by: Ronniesmummy

My puck keeps freezing then turns off

I can be watching something then in freezes then turns its self off. 


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This message was authored by Stephen+Mourton This message was authored by: Stephen+Mourton Answer

Re: My puck keeps freezing then turns off

@Ronniesmummy   Have you tried going into Settings and System management, and Resets & Updates then select Restart.   This can take a while and the screen will go blank for a couple of minutes.  

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This message was authored by Stephen+Mourton This message was authored by: Stephen+Mourton Answer

Re: My puck keeps freezing then turns off

@Ronniesmummy   Have you tried going into Settings and System management, and Resets & Updates then select Restart.   This can take a while and the screen will go blank for a couple of minutes.  

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