My broadband will not connect to my sky stream but is working fine with phone etc.

[Jaders]

My broadband will not connect to my sky stream but is working fine with phone etc.

[Padam_Padam]

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@Jaders wrote:

My broadband will not connect to my sky stream but is working fine with phone etc.

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Have you tried connecting to your router with an ethernet cable? 

Do you get any error messages on screen?