Discussion topic: Mt stream box is lagging the last 3 days i have turned it on and off but its still the same
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Message posted on 05 Apr 2024 06:24 PM
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Mt stream box is lagging the last 3 days i have turned it on and off but its still the same
My stream box has been lagging for 3 days and very hard to watch it keeps sticking and freezing I've turned it on and off but still the same
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Message posted on 05 Apr 2024 07:58 PM
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Re: Mt stream box is lagging the last 3 days i have turned it on and off but its still the same
You have poor internet connection or speed or both
Message posted on 05 Apr 2024 09:27 PM
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Re: Mt stream box is lagging the last 3 days i have turned it on and off but its still the same
@Murzo1888 wrote:My stream box has been lagging for 3 days and very hard to watch it keeps sticking and freezing I've turned it on and off but still the same
If your Stream puck is connected via Wifi, i'd strongly suggest disabling the Wifi in the settings, plugging in an ethernet cable, rebooting the puck by turning it off at the plug for a minute and then seeing if the situation improves.
If it does then it means the cause of the problem is the strength and stability of your Wifi connection.
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