3

This discussion topic has been answered Discussion topic: Menu Option Missing Or Not

Reply
This message was authored by: WeeEck14

Menu Option Missing Or Not

I have just purchased a Sky Puck, and I am looking for the following option in the "System Settings": "Start up and Standby "Overnight Power Saving"

I don't see that menu setting, and even if I toggled the " Network Standby Mode"  to off still nothing.

The problem I am having is the puck , takes about 1 min to about 3 mins for screen to get to the main sky menu, after it has been off overnight.

I not using Wifi,  Ethernet connection on FTTP "on",  also upadated the System apps, still nothing.

I have attached some screen shots of the Firmware and Menu option screen.

 

PuckMenu1.jpg

 

PuckMenu2.jpg

 
Wonder if the puck may need a reset.  Many thanks.


Best Answers
This message was authored by: Deedee36 Answer

Re: Menu Option Missing Or Not

Posted by a Superuser, not a Sky employee. Find out more

@WeeEck14 you appear to be on the latest software,regarding the over night power saving feature I believe this may have been disabled by sky.

……
……
……
……
“Trying to help improve sky glass”

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Deedee36 Answer

Re: Menu Option Missing Or Not

Posted by a Superuser, not a Sky employee. Find out more

@WeeEck14 you appear to be on the latest software,regarding the over night power saving feature I believe this may have been disabled by sky.

……
……
……
……
“Trying to help improve sky glass”

Did this answer not help you?

This message was authored by: lettice

Re: Menu Option Missing Or Not

Posted by a Superuser, not a Sky employee. Find out more

The 'overnight power saving' option was removed from most of the UI updates some months back.

 

Do make sure that if using an Ethernet connection, to turn wifi off.

Plus after making the change or toggling it off/on that you do a settings restart. This will ensure the option is set correctly.

 

Settings restart;
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

 

Different ways to get to the settings menu;
Hit the . . . button on your remote and select settings, use voice saying 'settings' or scroll down to the settings menu on the home menu.



Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: oj01

Re: Menu Option Missing Or Not

Posted by a Superuser, not a Sky employee. Find out more

@WeeEck14 wrote:

I have just purchased a Sky Puck, 


Just for clarity, and not related to your question, but you're aware that you haven't purchased it?


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Reply