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Discussion topic: Losing signal
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This message was authored by: Mark768
Message posted on 18 Aug 2024 03:48 PM
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Losing signal
My sky glass drop out of signal even with a good Internet signal
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This message was authored by: Fothergill1
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Aug 2024 04:45 PM
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Re: Losing signal
@Mark768When I had a Glass TV I found this a frequent problem especially when turning the TV on in the morning. I changed the Networked Standby Settings to ON and it resolved my issue as this stops the Glass or Puck from losing the network when it goes into standby.
This option can be found in the Settings > Start up & standby menu. Whilst there also turn OFF the overnight power saving. It's worth a try 🤞
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If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
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