Linking sky id to my sky app

[Penny224]

My account needs to finish setting up , but when I put my sky id number in it keeps saying oops , so I can't use the sky app?

[SuperMatt]

Morning, @Penny224. I'll send you an invite to a private chat shortly and we can help you get this working for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141