Discussion topic: Jerry

This message was authored by: jerry61 · ‎12 Dec 2024

Is sky stream down in tipperary

This message was authored by: GD1 · ‎12 Dec 2024

@jerry61 Skyb stream isn't localised, if there were a problem with stream it would affect the whole user base, and considering there isn't in influx of posts would suggest the issue with either your broadband or your puck

Have you tries rebooting the puck?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: lettice · ‎12 Dec 2024

As mentioned above,

Most glitches are usually resolved by a restart.

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

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Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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Discussion topic: Jerry

Jerry

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