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Discussion topic: Issues setting up stream

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This message was authored by: Shellcrock74

Message posted on ‎08 Jul 2025 07:00 PM

Issues setting up stream

New to stream. Plugged into mains and HDMI port, now stuck on 'Updating software'. Gets so far and then goes back to we need to update

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This message was authored by: mikealanr

Message posted on ‎08 Jul 2025 07:05 PM

Re: Issues setting up stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @Shellcrock74 

 

Welcome to the community. Follow the advice in this article:

 

https://www.sky.com/help/articles/setting-up-sky-glass-updating-software

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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