Intermittently, a program I am watching will stop with an error message along the lines of 'there is a technical fault'.
this might not happen for several days, or it could happen several times in an evening.
it happens across multiple streaming apps, and content not on a third party app. (Ie direct from sky). I have a total of three pucks. I've tried swapping them around, but get the same results.
For a while we had an issue that the puck would occasionally crash (picture freezes, sound makes a horrible 'data' noise, then the puck reboots.) doing a factory reset, or swapping it out with a different puck didn't stop it. Although, we've not seen that fault for several weeks now.
My iPhone placed next to the puc reports full signal strength.
Tech support tell me it's NOT the wifi strength, but it's the data throughput.
The wifi access point is 11 paces away, through one internal brick wall and one open doorway.
we have a mesh repeater a bit further away on the next floor, but settings force the puck to stay on the main wifi access point.
my isp is true speed (changed its name last month from county broadband) , it's FttP, and my laptop hard wired gets a reliable 600mbps up and down
