I want to add Sky Movies onto my account but it won’t let me

[Georgia_S]

I have a sky glass tv  and sky stream. I already have the entertainment package with sky sports. I want to also add the sky movies which is £9 per month for 24 months contract. It comes up with an error saying: 

Something went wrong, bur we're working on it. Please try again later. MYSKY_1999.

It wont let me do it on thw sky app either.

[GD1]

@Georgia_S  You'll need to call in this case.  You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.