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Discussion topic: I have no service

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Avatar for Glen76
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This message was authored by: Glen76

Message posted on ‎17 Jan 2024 12:23 PM

I have no service

I have no sky stream service

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Avatar for Jones_The_Cat
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This message was authored by: Jones_The_Cat

Message posted on ‎17 Jan 2024 12:35 PM

Re: I have no service

@Glen76 wrote:

I have no sky stream service

Have you checked your broadband connection? Is your router functioning? Have you tried rebooting the puck? 

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Superuser
This message was authored by: GD1

Message posted on ‎17 Jan 2024 12:36 PM

Re: I have no service

Posted by a Superuser, not a Sky employee. Find out more

@Glen76  In addition to @Jones_The_Cat  questions what messages are you seeing on screen?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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