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Discussion topic: I cannot watch my sky TV.

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This message was authored by: Nik1-

I cannot watch my sky TV.

My sky TV handset is not connecting to the sky streaming box. I have changed the batteries and turned everything off and on again but it's still not working. Usually when I put the TV on the light flashes on the sky streaming box but it isn't now.
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This message was authored by: Dazzasky

Re: I cannot watch my sky TV.

Posted by a Superuser, not a Sky employee. Find out more

@Nik1- wrote:
My sky TV handset is not connecting to the sky streaming box. I have changed the batteries and turned everything off and on again but it's still not working. Usually when I put the TV on the light flashes on the sky streaming box but it isn't now.

@Nik1- 

 

To pair the new remote do the following:

  1. Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)
  2. Press 1 and 3 together for three seconds (bluetooth mode).  A connected message should appear on your screen, press continue and it's all done.
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