Discussion topic: I am trying to purchase sky stream but it won't work

This message was authored by: Carolyn1231 · ‎15 Feb 2024

It's keeps taking me back to a page saying "thanks for showing an interest, but doesn't allow me to purchase, why is this?

This message was authored by: MarkGoldsmith · ‎15 Feb 2024

@Carolyn1231 Are you currently a Sky TV subscriber? If you are you need to phone Sky to order stream as it's not possible to have both + or Q and Stream at the same address, which means it needs to be ordered online so they can process the cancellation if the currently TV subscription.

Sky Stream and Sky Broadband customer

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This message was authored by: Carolyn1231 · ‎15 Feb 2024

Thanks! No I'm not, although it seems to think I am! Haha

This message was authored by: GD1 · ‎15 Feb 2024

@Carolyn1231 Where you previously a Sky subscriber?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Carolyn1231 · ‎15 Feb 2024

Don't think so. We'll not for around ten years

This message was authored by: Exiled-in-HH · ‎17 Feb 2024

Have you created a Sky account and logged into that Sky account?

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This message was authored by: mccadava · ‎15 Dec 2024

I have same issue. Not had asky for a year was curious about Sky stream. NO you have to order an over proced tv with an app installed.

I dont want that. Ill just go to bt thanks

Discussion topic: I am trying to purchase sky stream but it won't work

I am trying to purchase sky stream but it won't work

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Re: I am trying to purchase sky stream but it won't work

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