Discussion topic: How to get connected to Sky Stream with an AndroidTV/TCL TV?

This message was authored by: Jo_Jo49 · ‎08 Sep 2024

We just got a new TV today and the company is Android TV/TCL. However, we can't seem to get connected with Sky Stream on it. If anyone could help us figure this out, that would be super helpful. Does Sky Stream just simply not work on this brand?

This message was authored by: GD1 · ‎08 Sep 2024

@Jo_Jo49 You need to find the HDMI input the Sky sytream puck is plugged into, there should be a user manual either on the TV or online that tells you how to access said inputs.

There is no app for Sky stream.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: TimmyBGood · ‎08 Sep 2024

@Jo_Jo49 wrote:

We just got a new TV today and the company is Android TV/TCL.

Note that TCL Electronics is the manufacturer. Android TV is a smart television operating system from Google.

With any new smart TV it's a good idea to get it on an internet connection first, let it update completely, and only then start connecting external devices such as a Stream puck.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: How to get connected to Sky Stream with an AndroidTV/TCL TV?

How to get connected to Sky Stream with an AndroidTV/TCL TV?

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