08 Sep 2024 09:27 PM
We just got a new TV today and the company is Android TV/TCL. However, we can't seem to get connected with Sky Stream on it. If anyone could help us figure this out, that would be super helpful. Does Sky Stream just simply not work on this brand?
08 Sep 2024 09:57 PM
Posted by a Superuser, not a Sky employee. Find out more@Jo_Jo49 You need to find the HDMI input the Sky sytream puck is plugged into, there should be a user manual either on the TV or online that tells you how to access said inputs.
There is no app for Sky stream.
08 Sep 2024 10:13 PM - last edited: 08 Sep 2024 10:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jo_Jo49 wrote:
We just got a new TV today and the company is Android TV/TCL.
Note that TCL Electronics is the manufacturer. Android TV is a smart television operating system from Google.
With any new smart TV it's a good idea to get it on an internet connection first, let it update completely, and only then start connecting external devices such as a Stream puck.