0

Discussion topic: How to get connected to Sky Stream with an AndroidTV/TCL TV?

Reply
This message was authored by Jo_Jo49 This message was authored by: Jo_Jo49

How to get connected to Sky Stream with an AndroidTV/TCL TV?

We just got a new TV today and the company is Android TV/TCL. However, we can't seem to get connected with Sky Stream on it. If anyone could help us figure this out, that would be super helpful. Does Sky Stream just simply not work on this brand? 

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: How to get connected to Sky Stream with an AndroidTV/TCL TV?

Posted by a Superuser, not a Sky employee. Find out more

@Jo_Jo49  You need to find the HDMI input the Sky sytream puck is plugged into, there should be a user manual either on the TV  or online that tells you how to access said inputs.

 

There is no app for Sky stream.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How to get connected to Sky Stream with an AndroidTV/TCL TV?

Posted by a Superuser, not a Sky employee. Find out more

@Jo_Jo49 wrote:

We just got a new TV today and the company is Android TV/TCL. 


Note that TCL Electronics is the manufacturer.  Android TV is a smart television operating system from Google.

 

With any new smart TV it's a good idea to get it on an internet connection first, let it update completely, and only then start connecting external devices such as a Stream puck.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion