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Discussion topic: How on earth do you save favourites?

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This message was authored by: CinderKona

How on earth do you save favourites?

Hello,

i go through the motions of selecting favourites and then there's no option to save them. What am I missing? Sky stream puck.

many thanks.

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This message was authored by: mikealanr

Re: How on earth do you save favourites?

Posted by a Superuser, not a Sky employee. Find out more

Hi @CinderKona 

 

When you go in to favourites  (TV Guide > scroll accross to Favourites Manage). it recommends what favourites you should have based on what you watch. Underneath there is a save button or a let me choose button. In this screen selecting them adds them to favourites and when you press back you will see what you have added have the option to refresh or clear all.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: CinderKona

Re: How on earth do you save favourites?

Thanks for replying but I have no save button.

I found the only way I could keep my new favourites was to turn off the refresh button and then hit the back button. But I have no save button.

This message was authored by: mikealanr

Re: How on earth do you save favourites?

Posted by a Superuser, not a Sky employee. Find out more

Hi @CinderKona 

 

So refresh is automatically updating them so if you want static ones it needs to be off. The save button is to theeft of that for me. Maybe try a quick reboot to see if it appears.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: CinderKona

Re: How on earth do you save favourites?

Thanks rebooted. I'm just don't have a save button.

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