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Discussion topic: How do you delete favourites?

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This message was authored by: Ed.B.

How do you delete favourites?

Please can someone explain how to delete blanks from the favourites list in the new UI? 

Presumably these were channels that have moved or closed, but all I can do is move the blank around. There is no delete option!

 

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This message was authored by: lettice

Re: How do you delete favourites?

Posted by a Superuser, not a Sky employee. Find out more

When you select Manage, are those blanks showing at the end of any of the favourite listing rails, if so you can untick them there.

 

Do remember some customers had an issue with having Sky Max and Sky Showcase in their favourites and it left a blank for one or other of them, that could not be unticked. After a week or so they did drop  off.

 

Assume you have also tried a settings restart.

 

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