How do I enable voice control

[skillzey]

Hello i am trying to enable voice control buy doing what its saying by holding down 1 & 3 for 3 seconds but nothing is still not happening.

Any work around to this cheers

[Wolfie1401]

1 & 3 syncs the remote to your tv or puck, once that's done use the mircophone button on the remote!

[skillzey]

I have tried multiple times and it still coming with the same message to sync it 

[lettice · Accepted solution]

Try some of the following;

1. Press and hold 7 and 9 together for 3 seconds.
2. Press and hold 1 and 3 together for 3 seconds.
3. Wait until you see the 'Your remote is now connected' message and select Continue

After your remote has been set do a settings restart 
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.