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Discussion topic: Had To Use Ethernet On Sky Puck

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This message was authored by: ste64

Had To Use Ethernet On Sky Puck

Have had to use ethernet instead of WiFi as connection keeps dropping but my internet connects to other devices with no problems.

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This message was authored by: Gavin+Noble

Re: Had To Use Ethernet On Sky Puck

@ste64 It is widely thought that connecting by ethernet to your Stream puck (or in my case Glass) does give a more stable connection than WiFi. Just remember to turn WiFi off in the puck settings. 

This message was authored by: Jporch316

Re: Had To Use Ethernet On Sky Puck

Posted by a Superuser, not a Sky employee. Find out more

@ste64 wrote:

Have had to use ethernet instead of WiFi as connection keeps dropping but my internet connects to other devices with no problems.


If you do want to use WiFi try to locate your puck outbound open and not in a cabinet or behind a tv or a location that could potentially block the signal 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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