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Discussion topic: HBO max cannot see come content

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This message was authored by: Carl67

HBO max cannot see come content

Says I have HBO MAX but when I click on undertone it says to get access log on to sky to get access 

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This message was authored by: Timelord2018

Re: HBO max cannot see come content

It's a strange one as it is included with HBO Max basic in Now

 

It isn't Warner Bros film so should really be included with basic with ads on the app 

This message was authored by: Chrisee

Re: HBO max cannot see come content

Posted by a Superuser, not a Sky employee. Find out more

@Carl67 report the issue to Sky's viewer relations team at [email protected] who can check if there is an error.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: MarkGoldsmith

Re: HBO max cannot see come content

Posted by a Superuser, not a Sky employee. Find out more

So checking on the HBO Max, and undertone isn't available on the Basic with Ads tier, so to watch it via the app you would need upgrade to the Standard with Ads plan ( which should only be £1/month).

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This message was authored by: mancsmark

Re: HBO max cannot see come content

I was doing a bit of research on this the other day. Undertone is the only film that I could find that requires the HBO standards with ads package but is not available on Sky Cinema. Every other film I found that required this package was on Sky Cinema e.g. Superman, Sinners, Mickey 17, The Bride, Wuthering Heights, Pillion, War of the Rohirrim, One Battle After Another etc.

 

I wonder if it is just a mistake?

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This message was authored by: Timelord2018

Re: HBO max cannot see come content


@Chrisee wrote:

@Carl67 report the issue to Sky's viewer relations team at [email protected] who can check if there is an error.


Sky won't be much help, nothing to do with them.

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