Hi @itfc101
The community will need a bit more info than this in order to provide assistance.
See: https://www.sky.com/help/articles/discovery-plus
Have you followed all the steps in this article? Is your subscription showing in Sky Marketplace? If you sign into discovery on another device and go into account does it say "subscription managed by sky"?
If it's not showing, try the activation process again. If it is showing, you will need to ring Sky customer service as we are fellow subscribers.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
