Error message 3031-Deeplink-Program

[David164]

Hi,

I am trying to catch up on the latest episodes of Junior Bake Off on All4 on Sky. when i go to All4 and search it only the first 10 episodes of the new series appear. I want Ep11/12 which aired today and yesterday. When i say "Junior Bake Off" directly into the remote it shows me the new episodes but when i click on them they come up with the error message "Well this is embarrasing. Something's not working. Please Try again in a few minutes "3031-Deeplink-Program". Anyone else experienced a similar issue ? If so how do i get around this so i can watch a program i want to catch up on ?

[kemali]

Hi, we're getting exactly the same problem - really annoying!!!

All4 outside SKY Stream works fine, but we then don't get ad skipping!!

Tried signing out/in several times with out any luck. Also see the same problem was around last year.

Looking forward to a fix but not holding my breath.

[David164]

Someone on the Sky Glass/Live has made a discussion over there for this as well. Might be worth keeping an eye on here for updates on this issue because seems were not the only ones there is more and more people experiencing this. https://helpforum.sky.com/t5/Sky-Glass-Live/3031-DEEPLINK-PROGRAMME-error/td-p/4455373

[kemali · Accepted solution]

@David164 Refreshed my apps this morning.

(Settings-System management-Resets & updates-Refresh apps)

I just left it to do its thing, came back later to find Home screen displaying.

Checked for episodes 11 & 12 of Junior Bake Off, both there and they worked!!!!

For the time being anyway😂

Kev.

[David164]

Will try this and let you know thanks for messaging back with this info i appreciate it. Glad you have them and hopefully i can catch up tonight on the ones i've missed IF it works!!

[David164]

It worked!! Thank you for your help. 🙂 I can finally watch the episodes i've missed, Happy Days!

[PSC133]

Often this is the error message received when Sky is linking you to an episode on the Channel 4 app but Channel 4 haven't yet made the episode available to stream.