Disney plus

[Buxton+problem]

I have Sky Stream and whenever I try to log into Disney plus it still asks for money for Disney+ plus adverts. Leads me to a page where I have to put credit card details in/.

It says I am linked to Sky but cannot find a way to get Disneyplus ( with adverts)  without a request for further payment details.

[-Heather-]

Hi @Buxton+problem, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141