Disney+ Activation

[Dazzle73]

Disney+ Activation problem.

I am already a Disney + Subscriber, emasils about Disney+ becoming available stated easy to change your account, how wrong.

I cannot activate Disney+ on my Sky stream, I get a QR code then asking for a payment method - I have Sky Ultimate package i shouldn't have to do this should I.

Another problem my original Disney+ subscription has come through!

Rang Sky yesterday afternoon, no help, they said try again tomorrow.

Can anyone suggest what I can do, looks like I will have to call Sky, Disney+, etc....

[MarkGoldsmith]

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@Dazzle73 wrote:

Disney+ Activation problem.

I am already a Disney + Subscriber, emasils about Disney+ becoming available stated easy to change your account, how wrong.

I cannot activate Disney+ on my Sky stream, I get a QR code then asking for a payment method - I have Sky Ultimate package i shouldn't have to do this should I.

Another problem my original Disney+ subscription has come through!

Rang Sky yesterday afternoon, no help, they said try again tomorrow.

Can anyone suggest what I can do, looks like I will have to call Sky, Disney+, etc....

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What tier do you pay for on Disney +. When you link it to your Sky account, you can't downgrade teirs at the same time, so you need to link it to Sky, setup the payment method and then at the next Disney + billing cycle you can then downgrade to the included tier with Sky.

[Dazzle73]

Hi Mark

Thank you for your reply, so do I need to set up the payment that has come up?

And as my original Disney + subscription has been billed I am stuck on that for a year?

[MarkGoldsmith]

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@Dazzle73 wrote:

Hi Mark

Thank you for your reply, so do I need to set up the payment that has come up?

And as my original Disney + subscription has been billed I am stuck on that for a year?

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If you have an annual subscription, when you switch to Sky, Disney will pause your annual subscription and then should offer a pro-rated refund within a couple of weeks.