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Discussion topic: Disney+ Activated but all instructions in Spanish?

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This message was authored by: GT51

Disney+ Activated but all instructions in Spanish?

Free upgrade to include HBO MAX and Disney+ activated but Disney+ instructions coming through in Spanish. I'm English and don't speak Spanish how do I change the language please?

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This message was authored by: Jason-

Re: Disney+ Activated but all instructions in Spanish?

Posted by a Sky employee

Hello @GT51,

 

Thanks for taking the time to post on our Community and make your first post. We're sorry that this is to report issues you're having activating Disney+! 

If you've been unable to change the language in the app to English then I'll send you an invite to a private chat shortly and we can help you get things sorted.
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

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