Dianey plus frustration

[Lozraine]

Unable to login into dianey plus when I follow the steps all I get is the attached picture it was working before

 

[-Heather-]

Hi @Lozraine, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141