This discussion topic has been answered Discussion topic: Delay changing channels
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Message posted on 12 Mar 2026 03:21 PM
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There is a black screen delay of 3 secs when changing sky channels. The netflix app connection speed test gives 389mbps. is this delay normal?
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Message posted on 12 Mar 2026 05:50 PM
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There is a delay because it has to pick up and buffer the stream for the new channel. It's not going to be almost instant like Sky Q etc
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Message posted on 12 Mar 2026 03:22 PM
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Re: Delay changing channels
@josh+prior wrote:There is a black screen delay of 3 secs when changing sky channels. The netflix app connection speed test gives 389mbps. is this delay normal?
Has it always been like that for you?
Message posted on 12 Mar 2026 05:50 PM
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There is a delay because it has to pick up and buffer the stream for the new channel. It's not going to be almost instant like Sky Q etc
Message posted on 12 Mar 2026 06:20 PM - last edited: 12 Mar 2026 06:28 PM
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Re: Delay changing channels
As @Nigelb1972 indicates, the historic satellite platforms have the advantage that data for every possible live channel is falling on the dish all the time, and so changing channel can be very rapid.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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