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Discussion topic: Daylight Robbery changing from Sky Q to Sky streaming

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This message was authored by: Kenji5

Daylight Robbery changing from Sky Q to Sky streaming

I'm a Sky Q customer currently out of contract. I want to change to Sky stream with same package as I have with Sky Q. New customers pay £60 a month for Sky streaming whereas my charge will be in the region of £106. How can it be fair to pay £46 extra per month for the same service?

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This message was authored by: MarkGoldsmith

Re: Daylight Robbery changing from Sky Q to Sky streaming

Posted by a Superuser, not a Sky employee. Find out more

@Kenji5 wrote:

I'm a Sky Q customer currently out of contract. I want to change to Sky stream with same package as I have with Sky Q. New customers pay £60 a month for Sky streaming whereas my charge will be in the region of £106. How can it be fair to pay £46 extra per month for the same service?


Simply put, you aren't a new customer and it's harder to attract new customers so it's normal in the industry for new customers to get deals that will either initially lose the company money or at a break even point. The reason is to get the customer in and keep them medium/long term as most customers don't pay attention to minimum term end dates and thus tend to overpay their subscription.

 

The way to truely get the best deal is to continually switch provider/service at the end of your minimum term as you will always get a new customer deal from the service you are switching to.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: ThePotterFan

Re: Daylight Robbery changing from Sky Q to Sky streaming

If you are out of contract with Sky Q cancel you pack with 30 days notice. 
 
Has we are close to November and Black Friday I am confident you will get a better deal as a new sky stream customer I know it's madness to play this silly unnecessary game but go through the procedure and please do not pay over £100 

 

 

This message was authored by: MarkGoldsmith

Re: Daylight Robbery changing from Sky Q to Sky streaming

Posted by a Superuser, not a Sky employee. Find out more

@ThePotterFan wrote:

If you are out of contract with Sky Q cancel you pack with 30 days notice. 
 
Has we are close to November and Black Friday I am confident you will get a better deal as a new sky stream customer I know it's madness to play this silly unnecessary game but go through the procedure and please do not pay over £100 

 

 


You need to be away from Sky for at least a year before they will see you as a new customer and you can benefit from new customer deals.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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