03 May 2024 08:24 AM
My elderly Dad has dementia and it's becoming increasingly more difficult for him to use the Sky Stream menu. Does anyone know of a way I could change the channel for him remotely (ie another location). For example it would be amazing if I could log into the Sky app and select a channel for him and then it appear on his tv
03 May 2024 10:10 AM
Sadly this is not possible, not without a lot of complicated third party hardware which would require careful setup.
03 May 2024 10:15 AM
Posted by a Sky employeeMorning @Dementiacarer
If you haven't already as well, you can get your father registered with our accessibility team for any help & support on the account side of things moving forward as well 🙂
Steps to register can be found here: https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers
Thanks,