Control tv while using a sky q remote in sky stream

[Tony85]

I'm using a Sky Q remote as a second remote for my Sky Stream puck. The remote controls the puck perfectly but I can't control my LG tv with it. The original Stream remote operates the tv so there should be compatibility but when I attempt to set up the Q remote I go through all 25 attempts but nothing works. Obviously I can only attempt to set it up using the settings in the stream puck, so I'd assume that's the issue but is there any way I can pair this remote with a tv?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147