Complaint

[Stephenlowe]

Have been speaking to sky customer service today about a fault with a sky stream puck after doing everything he suggested nothing as worked ob my account its showing as a fault on the box but cant fix it i have to factory reset the box about 5 times a night just to try and watch something but nothing

[GD1]

@Stephenlowe  The correct way to raise a complaint is details here https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/